We are dedicated to driving fundamental change and enhancing team performance across organizations. We specialize in applying comprehensive models like Organizational Effectiveness and Change Process to diagnose and address the core issues that inhibit productivity.
Our customized solutions are designed to nurture a culture of success, open communication, and collaboration. The models we use and the processes we have in place help enable your leaders and their teams to develop clear, aligned visions and establish strong organizational trust that paves the way for continuous development and strategic growth.
We believe every organization holds the potential for excellence, and it's our mission to unlock this through strategic guidance and effective change management.
Relaxing with a good book
Working in the garden
Spending time with their kids and enjoying the company of friends and family
Helping her husband with the farm business
When Tammy’s not in her home office, she is:
—- Tammy
Every day, I am committed to empowering and guiding those I work with, helping them transform their organizations from the inside out. At Talking Results, we believe in creating lasting relationships and environments where everyone feels valued and heard.
I look forward to the opportunity to support your organization through change with renewed focus, increased energy, and a plan to achieve your goals.
I spent years studying organizational effectiveness and change process models because I saw the massive impact they had on the organizations around me. I was dedicated to bringing meaningful change, offering support and coaching that went beyond the surface.
Our approach is different. We work alongside, and in partnership with each team we work with. We pride ourselves on being active listeners — truly understanding the wants and needs (past and present) of our clients and helping them identify and prioritize the path they want to take to achieve their outcomes.
I grew up in Medford, Wisconsin, as the oldest of three siblings, where early on, I learned the value of hard work, toughness, and the power of kindness. Life took me through a series of educational and career shifts—earning not one but two bachelor's degrees and a master's in business and eventually managing departments across multiple counties within human services, mediation, mental health, and more.
There was a turning point in my career when I realized the isolation many leaders face. As a new director, I felt the weight of expectations and the absence of support—there was no one I felt comfortable going to with my struggles. After talking to many others, I realized I wasn’t alone. It was in those moments that I discovered my passion for helping others navigate these very challenges—I wanted to be a part of the solution to bridging the gap between leadership and frontline teams.
Hi, I’m Tammy Tom-Steinmetz.
I’m on a mission to help organizations like yours delete the inefficiencies and create processes that work for everyone on your team.
Meet The CEO & Founder
Meet the Team
Spending time with his wife, Tammy and their family
Volunteering in his community
Working the land on his family's farm
When Gery isn’t managing teams and running a business, he enjoys:
Gery Steinmetz is a seasoned executive with a robust strategic leadership and operational excellence track record. As the CEO of Blanchardville Cooperative Oil Association, he has been instrumental in steering the company towards sustainable growth and profitability across a five-county region, managing overall sales that reach $15 million. With a foundation in Business Management from Cardinal Stritch University, Gery’s expertise spans various critical areas, including operations, logistics, customer service, and financial management.
He is a dynamic leader who excels in developing and implementing strategic visions that ensure long-term success. Gery's innovative approach to management includes fostering an environment focused on customer satisfaction and efficiency, ensuring the organizations he works with remain relevant and competitive. His capabilities are further highlighted by his adeptness in change management and communication, making him a pivotal figure in guiding teams toward achieving exceptional results.
Gery is not only a business leader but also an active contributor to community initiatives. He offers his mediation and volunteer skills, highlighting his commitment to making a positive impact beyond corporate success.
Organizational Development Specialist & Consultant
Gery Steinmetz
Attending concerts of all genres
Anything outdoors — hiking, kayaking, golf, and pickleball
Spending time with her family, friends, significant other, and, of course, her pets
Traveling to exciting places around the world
When Kimberly isn’t consulting, she enjoys:
Kimberly Kelly is a dedicated professional with over 30 years of experience in Child Welfare. As a skilled facilitator and trainer, she has committed her career to enhancing the effectiveness of child welfare systems through strategic policy work and hands-on improvements. Kimberly's notable achievements include aiding the state of New Mexico in meeting critical federal benchmarks and allowing it to exit a long-standing consent decree.
Her role extends beyond consultation; Kimberly has been instrumental in improving organizational policies across various health and human service agencies in Wisconsin. Her expertise in organizational effectiveness is supported by her academic credentials from the University of Wisconsin, where she holds a Master of Science in Social Work. Kimberly's approach to leadership and training emphasizes the importance of culture in achieving sustainable outcomes, operating under the belief that “culture eats strategy.” Doing the hard culture work will lead to better outcomes for employees and customers.
Kimberly continues to shape the future of child welfare through innovative training and leadership practices. She not only guides improvements in child welfare practice but also influences broader systemic changes that enhance the services provided to the community. She's a passionate advocate for children and families, making a real difference through her commitment to excellence and continuous improvement.
Organizational Development Specialist & Consultant
Kimberly Kelly
Planning for his future goal of managing a world-class athletic facility
Spending time with family and friends
Attending live sporting events and performances
Traveling and exploring new cities
When Matthew’s not managing event operations, he enjoys:
Matthew brings over a decade of experience in venue operations and logistics, specializing in the behind-the-scenes systems that keep large-scale events running smoothly. As Operations Manager in the Entertainment Division at McCormick Place—the largest convention center in North America—he leads day-to-day operations with a focus on efficiency, team leadership, and guest experience.
His background includes leadership roles across a range of high-profile venues, from minor league sports organizations to civic and convention centers. Before joining McCormick Place, Matthew led operations at the Alerus Center in North Dakota and the Mayo Civic Center in Minnesota, overseeing hundreds of events annually across arenas, theaters, and convention spaces. He’s known for optimizing systems, coordinating complex logistics, and building strong teams in fast-paced environments.
At Talking Results, Matthew brings a calm, strategic presence and a deep understanding of how well-run operations create space for people to thrive. His ability to bring order to complexity makes him a valuable partner for organizations seeking clarity, cohesion, and lasting impact.
Organizational Development Specialist & Consultant
Matthew Steinmetz
Planning her next big adventure
Taking in live music and performances
Spending time with her friends and family
Traveling to new cities and trying local cuisine
When morgan isn’t consulting, she enjoys:
Morgan brings a dynamic mix of experience, adaptability, and leadership to the Talking Results team. With many years in the entertainment and live events industry, she has led everything from large-scale conventions and national tours to community-centered events, all with a focus on seamless execution and memorable guest experiences.
She currently serves as an Event Manager in the Entertainment Division at McCormick Place in Chicago, the largest convention center in North America, where she oversees a diverse portfolio of events. Her work is driven by a deep passion for operational excellence and delivering exceptional experiences for both clients and guests.
Morgan began her career at T-Mobile Arena in Las Vegas, home to the Vegas Golden Knights, where she advanced from Box Office Representative to Supervisor. During that time, she supported major events including the Mayweather–McGregor fight and concerts by George Strait and Pink. She later stepped into broader event management roles at the Alerus Center in North Dakota and the Mayo Civic Center in Minnesota, managing concerts, sporting events, and national conventions. During this time, she also launched initiatives such as The Night Market and accessibility programs designed to support guests with sensory needs.
Throughout her career, Morgan has been known for her collaborative spirit, creative problem-solving, and ability to bring structure to fast-paced, high-pressure environments. She thrives on building strong relationships with clients and colleagues and is passionate about creating systems that support long-term success.
Organizational Development Specialist & Consultant
Morgan Shaw
So, what are you waiting for?
Are you committed to improving your leadership and your bottom line? Maybe you feel like you’ve tried everything, and nothing is working.
We’re different. We’re by your side every step of the way. We help you implement proven processes to create more streamlined day-to-day operations, eliminate inefficiencies, improve communication, and set you up for long-term success.
